Returning Merchandise
If not completely satisfied, you may return any items for a full refund. Returns are accepted with our authorization only. In order to process a return, a phone call has to be made to our office or send us an email to
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the email must contain the following:
Order Number #
Style # (Description)
Reason for return: (In a few words explain the problem)
The return request has to be within 3 days of receipt of goods. Refused, unclaimed, undeliverable orders or merchandise returned due to customers' error are subject to 20% restocking fee in addition to all freight charges.
Refunds/Store Credit
Authorized returns will be refunded a full amount of merchandise to your original account as soon as we get the returns from you. We will not refund freight or postal charges. If you prefer to have a store credit, it will be applied to your next order.
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